Privacy Policy

Introduction

PT Uma ("we", "our", or "us") operates the Work Uma mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

Information We Collect

1. Location Data

• Purpose: Track courier delivery routes and verify delivery locations
• Type: GPS coordinates (precise location)
• Usage: Real-time location tracking during active delivery operations
• Storage: Location data is sent to our servers and stored for operational records

2. Camera and Photos

• Purpose:
  • Scan QR codes for package tracking
  • Capture proof of delivery photos
  • Upload vehicle odometer/kilometer readings
• Usage: Photos are uploaded to our servers for delivery verification
• Storage: Images are stored on our servers for record-keeping purposes

3. Device Information

• Type: Device model, operating system version, app version
• Purpose: Technical support and app performance optimization

4. Authentication Data

• Type: Phone number, OTP verification codes
• Purpose: User authentication and account security

5. Operational Data

• Type: Package information, delivery status, warehouse operations, vehicle data
• Purpose: Business operations and service delivery

How We Use Your Information

We use the collected information to:

• Facilitate warehouse and courier operations
• Track package deliveries and shipments
• Verify delivery completion with photos and location
• Monitor vehicle kilometer usage
• Provide operational reports and analytics
• Improve app functionality and user experience
• Ensure security and prevent fraud

Data Sharing

We do NOT share your personal information with third parties except:

• Internal Operations: Data is shared within PT Uma for operational purposes
• Legal Requirements: When required by law or legal process
• Service Providers: Cloud hosting and server infrastructure providers (with appropriate security measures)

Permissions Required

Why These Permissions Are Necessary: Each permission is essential for core app functionality. Without these permissions, the app cannot perform its primary operational tasks.

Data Security

We implement appropriate technical and organizational measures to protect your data:

• Secure data transmission using HTTPS
• Server-side data encryption
• Access controls and authentication
• Regular security updates

Data Retention

• Location Data: Retained for operational records and reporting
• Photos: Retained as proof of delivery records
• Operational Data: Retained as per business requirements and legal obligations

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to business and legal requirements)
• Withdraw consent for data collection (though this may limit app functionality)

Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes through the App or other appropriate means.

Consent